Privacy policy.

Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make an inquiry or purchase services from this website (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site we collect information about the individual web pages or services that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Browsing Information”.

We collect Browsing Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you request a service or submit an inquiry (such as via a form) through the Site, we collect certain information from you — including your name, business or facility name, address, email address, phone number, and any other information you submit such as facility size, preferred service type, or budget. We refer to this information as “Inquiry Information”.

When we talk about “Your Personal Information” in this Privacy Policy, we are talking about both Browsing Information and Inquiry Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Inquiry Information that we collect generally to respond to your inquiry, to schedule an exploration call, to arrange a facility walk-through, and to provide you a custom quote for our cleaning services. Additionally, we use this Inquiry Information to:

  • Communicate with you;

  • Screen inquiries for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our services.

We use the Browsing Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our visitors browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We may share Your Personal Information with third parties in order to help us use Your Personal Information, as described above. For example, we may use analytics services such as Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share Your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use Your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info.

DO NOT TRACK

Please note that we presently do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

NO MOBILE MESSAGE DATA SHARING

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you request a cleaning service through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an inquiry through the Site or engage our services, we will maintain your Inquiry Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS

The Site is not intended for individuals under the age of 18.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at: hello@dust2dawn.co and by mail at:
Dust2Dawn LLC
940 Cotton Depot Lane
Fort Worth, TX
United States

Data Sharing Summary

Customer data is not shared with 3rd parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions

• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Dust2Dawn LLC, from 516-642-2474 regarding account notification, customer care, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 516-642-2474 or hello@dust2dawn.co. Mobile opt-in information is never shared with third parties.

Last Updated: November 2025